Free Standard Shipping on orders over $150 Australia wide .
$15 Standard Shipping Flat Rate on orders under $150 AUD.
Turnaround: All orders are shipped through DHL, UPS, CouriersPlease or Australia Post within 2 business days of payment being approved and we will provide you with a tracking number once your item has been shipped.
Customs and Taxes: Customers are responsible for any import, duties, or custom taxes that may apply in their country. Please note that we are not responsible for delays due to customs.
All sales are final.
Product Sizing: All our items are handmade or partially handmade which means there can be small variations in size. Sizing variations of up to 1 inch (2.5cm) are considered standard on Kilims & Rugs.
Carpet and Kilim measurements do not include the fringe.
Photographing: We photograph our items in natural light and ensure that we capture the true colours as closely as possible. We do not use any filters on our photos. Different computer/phone monitors and screens may cause slight colour differences.
Currency: All prices displayed are in AUD .